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User-Friendly Oversight: Using Oversight to Encourage, Not Hinder, User-Friendly Government Efforts in the Digital Age
User-Friendly Oversight: Using Oversight to Encourage, Not Hinder, User-Friendly Government Efforts in the Digital Age
Join us as we explore the fundamental challenges of governance and legislative oversight in an increasingly digital world. Special guests are Jennifer Pahlka, author of Recording America, Representative Jeff Johnson from the South Carolina legislature, and Michael Brennan from Detroit’s own Civilla discussing their efforts to bring a user-centric approach to government programs and oversight. […]
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User-Friendly Oversight: Improving User Experience with Government Programs While Fighting Fraud
User-Friendly Oversight: Improving User Experience with Government Programs While Fighting Fraud
Join us for a conversation about government program design and the tension between maximizing user accessibility and ensuring program integrity and security. Special guests include: Jennifer Pahlka, author of Recording America; Michele Evermore, former deputy director of the Department of Labor Office of Unemployment Insurance Modernization; Michael E. Horowitz, Inspector General, U.S. Dept. of Justice, […]
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